Shipping policy
Last updated: 9 November 2026 · For customers in France, the French version prevails.
Where we deliver
Metropolitan France, Corsica included.
Cost
Delivery is free on every order. The exact amount is shown before you pay.
When
Products ship in 3–5 days after your payment is confirmed. The estimate is shown on each product page and confirmed by email; delivery always takes place within 30 days of your order unless we agree otherwise. Price-on-request products ship once you've paid the payment link we send you.
Tracking
Parcels travel with a tracked carrier. You receive the tracking link by email when your order ships.
When it arrives
- Check the parcels in front of the driver before signing.
- If a box is damaged, an item is missing or wrong, write it on the delivery slip (or refuse the parcel) and tell us within 3 days with photos: [email].
- Rims and tyres are heavy and bulky: plan for someone to receive them.
Lost or damaged in transit
Tell us and we deal with the carrier. If a parcel is lost or arrives damaged, we send a replacement or refund you.